What we learned from the Prime Minister’s AI Exemplars programme – and how it is shaping the next phase 

A portfolio approach to public sector innovation

Find out how the first 10 months of the AI Exemplars programme has gone.

Putting customers first:  DVLA and  CustomerFirst  partnering to improve Drivers Medical service

Dual carriageway with cars and buses on

CustomerFirst, a new unit in the Government Digital Service, is working with the Driver and Vehicle Licensing Agency (DVLA) to explore improvements to the end-to-end customer journey for the Drivers Medical service, while continuing to prioritise road safety and accessibility for everyone who needs them.