Community resources
Community resources
Community resources
- Community
- Tag: jira-service-management-cloud
Tag: "jira-service-management-cloud"
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I am adding a user to Jira project and receiving a message that an invitation was sent to user's e-mail. Notification in the project is enabled, although the user is not receiving an e-mail. Are you ...
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WE can use AI as a translater . project is AI works as a translator .#2 . project is house's map with AI #3 project is translation into paragraph any language with AI
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My questions are releated to the real changes that are caused by moving some features to the Premium Plan: 1. I understand that Changes/Problems and Post-reviews queues are going to be moved to Unas...
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「あと少しで完了です」のまま、Jiraの管理ページにアクセスできなくなってしまいました。原因が不明です。復旧するのでしょうか？
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I’d like to know if the Python library from atlassian import jira supports creating and monitoring alerts — similar to the opsgenie-sdk-python , which provides a class like CreateAlertPayload to...
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How can I change the default notification rules for both new and existing users? Using role-based notification rules just overrides this configuration without allowing users to change it later. I wa...
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Hi all, I'd like to send an email to the creator of an object when it has been created in Assets but am not sure what to add into the recipients field. How could I go about this?
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I was looking up the Jira Service Desk logs and realized that the 'atlassian-jira.log' file hasn't been updated in a couple of months. Other logs related to specific plugins are working fine, which i...
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Trying to sync up 2 date attributes in different Object types. Want to find the ones that do not match. Object type A has Refresh date attribute and Object type B has End date attribute. ...
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I am using a Rovo Agent and I would like to gain insights how successful it is in answering questions of our users. There are feedback thumbs up / thumbs downs and text box available, but I cannot f...
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I need to block the approval of a change when it is outside the allowed execution deadline. But I don't have the script runner. I need to do this with automation, transition, or some other way.
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Is there a way to give licensed Jira users view-access to a specific assets schema? I understand the roles and permissions, but my users who have been added to the Object schema users role can't...
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I have tried to invite a user and they don't get any emails from Atlassian. I don't see anything in Microsoft's message trace no emails for this specific user are hitting our end. I can still get the...
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Docs advise you can find it under Mail, but there is no option. Also displaying System Info it shows: Jira inform - batchers - 4.1.5 Disabled Jira inform - batching plugin - 4.1.5 Disabled Reason ...
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I have been tasked with setting up the Virtual Agent for our JSM. We have a Confluence Knowledge Base with some How-To Articles that we are going to use for AI answers (no intents are being used at t...
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Got sorted with support!
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Hey Atlassian Community, Have you tried the Assets and Configuration Management feature in Jira Service Management? It’s open for trial in Premium and Enterprise plans, and it’s awesome for keeping...
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Hello, We are currently using Jira Service Management and have multiple workflows with detailed internal statuses (e.g. IN PROGRESS, PARTIALLY DELIVERED, READY TO SHIP, IN STAND BY, etc.). These sta...
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At the end of a Issue, can i add a fixed field into customer reply? I need to manage a fixed fields schema to close an issue (requested by customer). Now we are using a word document to copy the fi...
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Hi all, We’re encountering an issue in Jira Service Management where email notifications sent from the system do not include attachments, even though attachments are correctly added to the ticket it...
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We've been using the Jira Service Management as a Help desk for customer support for YEARS. Recently, something seems to have changed.... SOME customers say they don't get the responses we send to th...
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I can see the option to customise customer notifications, and primarily looking to add some company branding as a banner. I cannot find any guidelines on recommended size. Does anyone have a r...
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Hi I am currently investigating ways to post Filter Results to a MS Teams channel on a regular basis (e.g. Forward Schedule of Changes once per week). I have looked at a few options, but none seem t...
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계정 비활성화 하려고하는데 자꾸 빌링어드민이래 그사람은 빌링 어드민이 아니야
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It seems that no user can access their public JIRA profile nor edit it. It only shows the person's name and jira's webpage baseboard with it's version. External Management is already t...
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